Privacy Policy
Effective date: November 12, 2026
The Study Hub respects your family's privacy. This policy explains what information we collect, how we use it, who we share it with and the choices you have. It covers this website (jenksstudyhub.com), our scheduling and family app (Study Hub Connect), and the emails and text messages we send.
Who we are
"The Study Hub," "we" and "us" mean LK Learning Studio LLC, the independently owned business that operates the Study Hub location listed below. We are responsible for the information we collect about your family.
Information we collect
Parent or guardian information: name, email, phone number, mailing address and how you prefer to be contacted (email, text or both).
Student information: name, grade, school, learning goals, assessment results, session notes, attendance and progress reports.
Scheduling and billing information: sessions booked, changes, cancellations, packages and payment history.
Payment information: card and bank payments are processed by our payment provider. We do not store full card or bank account numbers.
Website and app information: what you submit through our forms, plus basic technical information such as device type, browser and pages visited.
How we use information
To schedule and deliver tutoring sessions and assessments
To send session confirmations, reminders, schedule changes, progress reports and account notices
To process payments and keep billing records
To respond to your questions and improve our services
To meet legal, tax and safety requirements
Text messages
If you choose to receive text messages, we will send messages about your sessions, such as confirmations, reminders and schedule changes, plus account notices. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. See our Text Messaging Terms.
Your mobile number and text messaging consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Who we share information with
We do not sell your information. We share it only:
With our staff and Instructors, who need it to serve your student.
With service providers who help us run our services, such as our scheduling platform, email and text message providers, and payment processor. They may use the information only to provide those services to us.
When required by law, or to protect the safety of a student, family or staff member.
Children's information
Student information is provided to us by a parent or guardian. We use it only to provide tutoring and related services. We do not knowingly collect personal information online directly from children under 13. A parent or guardian may ask to review, correct or delete their student's information at any time.
How long we keep information
We keep information for as long as your family is enrolled and for a reasonable time after, as needed for billing, tax and legal records. After that, we delete it or remove anything that identifies you.
How we protect information
We use reasonable safeguards to protect information from loss, theft and unauthorized access, including limiting staff access to what each person needs for their job. No system is perfectly secure, so we cannot guarantee absolute security.
Your choices
Update your contact details or contact preference by contacting us.
Stop texts at any time by replying STOP.
Unsubscribe from non-essential emails using the link in the email. You will still receive messages about scheduled sessions and your account.
Ask to see, correct or delete your family's information by contacting us below.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page with a new effective date.
Contact us
LK Learning Studio LLC, The Study Hub Jenks
201 W Main St, Jenks, OK 74037
jenksstudyhub@gmail.com | (918) 398-1356